Job Vacancy Lahore, Punjab Position Retention Specialist at TCP Software

TCP Software is currently seeking applicants for the position of Retention Specialist in Lahore. This role is Full-time.

We are specifically seeking individuals with strong skills and at least beginners/seniors experience. Besides technical expertise, we highly value integrity, discipline, and a strong sense of responsibility in our staff.

TCP Software, operating in the (according to the company) industry, invites interested candidates to apply for this position and join our team.

Job Information

Company:	TCP Software
Position:	Retention Specialist
City:	Lahore, Punjab
Province:	Punjab
Education:	Confidential
Job Type:	Full-time

Job Description

Join our team as a Retention Specialist focused on improving customer loyalty and reducing churn. You will analyze customer behavior, design targeted retention campaigns, and collaborate with sales and support to resolve at-risk accounts. Strong communication skills, experience with CRM tools, a data-driven mindset, and the ability to track KPIs are required. Preferred: one to three years in customer success or retention roles. We offer a collaborative environment, performance incentives, and opportunities for growth.

Benefit

• Work-life balance
• Recognition and performance awards
• Professional training
• Valuable work experience
• Skill development
• Professional networking opportunities
• Collaborative work environment
• Opportunities for promotion
• Access to the latest technology
• Opportunities to contribute to business growth

Requirements

• Good Communication Skills
• No Criminal Record
• Minimum Education of High School Diploma
• Minimum Age of 18 Years
• Able to Work Under Pressure
• Physically and Mentally Healthy
• Able to Work in a Team
• Willing to Be Placed in the Designated Work Location
• Experience in the Related Field (Preferred)

Company Address

Province	Punjab
City	Lahore
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