Job Vacancy Faisalabad Peoples Colony No., Punjab Position Costumer Support at IT Empire Private Limited

IT Empire Private Limited is currently accepting applications for the role of Costumer Support in Faisalabad Peoples Colony No.. This position is Full-time.

We are seeking candidates with proficient skills and at least beginners/seniors experience in the field. Alongside technical skills, we highly value attributes such as honesty, discipline, and responsibility in our potential employees.

IT Empire Private Limited, a leader in the (according to the company) industry, invites interested applicants to promptly submit their applications to join our esteemed organization.

Job Information

Company:	IT Empire Private Limited
Position:	Costumer Support
City:	Faisalabad Peoples Colony No., Punjab
Province:	Punjab
Education:	Confidential
Job Type:	Full-time

Job Description

We are looking for a dedicated and customer-oriented Technical Support Staff member to deliver exceptional technical assistance to our clients. Your role will focus on providing prompt solutions and ensuring high levels of customer satisfaction. The ideal candidate will possess excellent communication skills and a solid understanding of IT systems and customer relationship management (CRM) software.

Key Responsibilities:

• Deliver first-level technical support through multiple communication channels.
• Quickly investigate and resolve website-related issues reported by clients.
• Assist clients with basic tasks, monitor website performance, and comprehensively document support interactions.

Requirements:

• Proven experience in technical support or customer service, ideally within IT or web development.
• Exceptional communication and problem-solving abilities.
• Familiarity with ticketing systems and strong organizational skills.

Benefit

• Access to the latest technology
• Recognition and performance awards
• Professional training
• Collaborative work environment
• Professional networking opportunities
• Skill development
• Work-life balance
• Valuable work experience
• Opportunities for promotion
• Opportunities to contribute to business growth

Requirements

• Minimum Age of 18 Years
• Basic Computer Skills
• Physically and Mentally Healthy
• Experience in the Related Field (Preferred)
• Minimum Education of High School Diploma
• Able to Work in a Team
• Good Communication Skills
• No Criminal Record
• Willing to Be Placed in the Designated Work Location

Company Address

Province	Punjab
City	Faisalabad Peoples Colony No.
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