Job Vacancy Rawalpindi, Punjab Position Executive Virtual Assistant at EZ MD Solutions

EZ MD Solutions is currently seeking applicants for the position of Executive Virtual Assistant in Rawalpindi. This role is Full-time.

We are specifically seeking individuals with strong skills and at least beginners/seniors experience. Besides technical expertise, we highly value integrity, discipline, and a strong sense of responsibility in our staff.

EZ MD Solutions, operating in the (according to the company) industry, invites interested candidates to apply for this position and join our team.

Job Information

Company:	EZ MD Solutions
Position:	Executive Virtual Assistant
City:	Rawalpindi, Punjab
Province:	Punjab
Education:	Confidential
Salary:	PKR 100.000 - PKR 150.000 per Month
Job Type:	Full-time

Job Description

We are seeking a proactive and detail-oriented Executive Virtual Assistant to provide high-level administrative support and ensure seamless communication between our executive team, clients, and customers. The ideal candidate will have a strong background in customer success and administrative management, with excellent organizational and multitasking skills.

Key Responsibilities:

• Supervise daily operations of customer service processes, ensuring customer satisfaction.
• Create and maintain customer loyalty programs to strengthen relationships with valuable clients.
• Set and monitor customer service goals, assisting the team in achieving these targets.
• Handle customer queries and complaints promptly and professionally.
• Build and maintain long-term relationships with profitable customers.
• Generate weekly and monthly reports, gather feedback, and analyze surveys.
• Stay updated on industry trends to enhance customer engagement strategies.
• Provide administrative support by drafting and editing emails, memos, and communications on behalf of the executive.
• Maintain accurate records and ensure efficient documentation management.
• Organize and coordinate meetings, including scheduling, sending reminders, and arranging catering when needed.
• Answer phone calls professionally and redirect them as required.
• Welcome and assist visitors, ensuring a positive experience while identifying their purpose before directing them.
• Manage the executive’s calendar and appointments, prioritizing sensitive and critical matters.
• Perform minor accounting duties, such as expense reporting and invoicing.
• Assist in report preparation and data management as needed.

Qualifications and Skills:

• Bachelor’s Degree in any field.
• Proven experience as an Executive Assistant or Customer Service/Success Manager.
• Strong organizational and multitasking abilities.
• Excellent communication skills, both written and verbal.
• Proficiency in Microsoft Office Suite and virtual collaboration tools.
• Ability to handle sensitive information with confidentiality and discretion.
• A customer-centric mindset with the ability to solve problems efficiently.

Why Join Us?

• Competitive salary package based on experience and expertise.
• A dynamic work environment fostering innovation and professional growth.
• Opportunity to work on impactful projects in the healthcare domain.

Job Type: Full-time

Pay: Rs100,00.00 – Rs150,00.00 per month

Application Deadline: 21/01/2025

Benefit

• Skill development
• Opportunities for promotion
• Collaborative work environment
• Professional training
• Work-life balance
• Professional networking opportunities
• Valuable work experience
• Access to the latest technology
• Recognition and performance awards
• Opportunities to contribute to business growth

Requirements

• Experience in the Related Field (Preferred)
• Physically and Mentally Healthy
• Able to Work Under Pressure
• Good Communication Skills
• Minimum Education of High School Diploma
• No Criminal Record
• Minimum Age of 18 Years
• Able to Work in a Team
• Willing to Be Placed in the Designated Work Location

Company Address

Province	Punjab
City	Rawalpindi
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