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Job Vacancy Karachi, Sindh Position Chat Support Representative at Horyzon Zero Service

Horyzon Zero Service company icon
Published 3 hours ago

Horyzon Zero Service is currently hiring for the role of Chat Support Representative located in Karachi. This position is Full-time.

We seek candidates with strong abilities and beginners/seniors experience. Our company values integrity, discipline, and accountability in our team members.

As a company in the (according to the company) sector, Horyzon Zero Service invites interested applicants to submit their applications.

Job Information

Company:Horyzon Zero Service
Position:Chat Support Representative
City:Karachi, Sindh
Province:Sindh
Education:Confidential
Salary:PKR 25.000 - PKR 30.000 per Month
Job Type:Full-time

Job Description

Horyzon Zero Service is seeking a dedicated Chat Support Representative in Karachi. In this role, you will assist customers and transporters through live chat and email, addressing their inquiries related to shipments, payments, and platform issues.

Key Responsibilities:

  • Respond to customer queries via live chat and email.
  • Provide accurate and timely information regarding shipments.
  • Resolve issues effectively and escalate when necessary.
  • Maintain detailed chat records in the CRM system.
  • Achieve performance goals related to response times.

Requirements: Candidates should possess intermediate education, 1-2 years of relevant experience, excellent written English skills, computer literacy, the ability to multitask, and a willingness to work in shift rotations.

What We Offer: A competitive salary ranging from Rs25,00.00 to Rs30,00.00, comprehensive paid training, and a supportive work environment.

Benefit

  • Recognition and performance awards
  • Skill development
  • Work-life balance
  • Professional networking opportunities
  • Access to the latest technology
  • Collaborative work environment
  • Professional training
  • Opportunities for promotion
  • Valuable work experience
  • Opportunities to contribute to business growth

Requirements

  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • No Criminal Record
  • Minimum Age of 18 Years
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Sindh
City Karachi
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Company Information

Horyzon Zero Service